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 Notices to the Community

•  Accessibility Policy
•  After Hours Practice
•  Application for Accreditation, Construction Industry
•  Scheduling of Urgent and Time –Sensitive Cases
•  Travel




In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Board has established the following policies, practices and procedures governing the provision of its services to persons with disabilities.  The services are designed to conform with Ontario Regulation 429/07, “Accessibility Standards for Customer Service.”

The Board makes every effort to ensure that its policies, practices and procedures are consistent with the principles described in the Regulation, namely:

  • The goods or services must be provided in a manner that respects the dignity and independence of persons with disabilities.
  • The provision of goods or services to persons with disabilities and others must be integrated unless an alternate measure is necessary, whether temporarily or on a permanent basis, to enable a person with a disability to obtain, use or benefit from the goods or services.
  • Persons with disabilities must be given an opportunity equal to that given to others to obtain, use and benefit from the goods or services.

Assistive devices

Persons with disabilities who rely on assistive devices will be permitted access to and benefit from their devices when they are using the Board’s services.  If necessary, the Board will provide other measures to enable a person with a disability to obtain, use or benefit from the Board’s services.

Service animals

Persons with disabilities, including members of the public or third parties, who rely on guide dogs or other service animals, will be permitted to enter the Board’s premises and keep their animal with them, unless the animal is otherwise legally excluded from the premises.  If the animal is legally excluded, the Board will provide other measures to enable a person with a disability to obtain, use or benefit from the Board’s services.

Support persons

Persons with disabilities who are accompanied by a support person will be permitted to enter the Board’s premises with their support person, and the Board will ensure that the person with a disability is not prevented from having access to their support person while both are at the Board.

Temporary disruptions

If the Board is required to disrupt its particular facilities or practices that usually accommodate a person with a disability, the Board will provide notice to the public of the disruption, including the reasons for it, the duration of the disruption, and a description of alternative facilities or services that may be available.


Board staff will be trained in the provision of services to persons with disabilities.  The training shall include:

  1. how to interact and communicate with persons with various types of disability, including those who rely on assistive devices, service animals or support persons;
  2. how to use any of the Board’s equipment that is available for persons with disabilities; and
  3. what to do if a person with a disability is having difficulty accessing the Board’s services.

The Board will maintain a record of its training efforts.


Persons who wish to comment on the Board’s provision of services for persons with disabilities may do so by contacting the Registrar/Director at:

                        Catherine Gilbert, Director/Registrar
                        Ontario Labour Relations Board
                        2 – 505 University Avenue
                        Toronto, Ontario  M5G 2P1
                        T: 416-326-7500
                       Toll free: 1-877-339-3335
                       TTY: 416-212-7036
                        F: 416-326-7531
                        E: catherine.gilbert@ontario.ca

This document is available in French.

Copies of this policy

If the Board is required to provide a copy of this policy to a person with a disability, the Board will give the person this document, or the information contained in it, in a format that takes into account the person’s disability.  Alternatively the person with a disability and the Board may agree on a different format for the document or information.

Scheduling of Continuation Dates

TIn an effort to provide a more efficient and expeditious manner of setting continuation hearing dates for the parties and to assist in a more timely disposition of cases, the following practice is adopted by the Board on a trial basis. more...


The Board's normal business hours of operation are 8:30 a.m. until 5:00 p.m. Monday to Friday. The Board is closed on weekends and statutory holidays. In the normal course all applications will be dealt with during this time...more

PLEASE TAKE NOTICE that Form A-72 (Response to Application for Certification - Construction Industry) will be revised effective March 1, 2009 to include the following item: "5a. List all unrepresented trades at work on the Application Filing Date." [see Raymac Custom Homes (3231-07-R: December 4, 2008)] The revised Form A-72 is available through the usual links on this page.

PLEASE TAKE NOTICE that the Board's Rules of Procedure (revised March 1, 2009), its 2009 Annotated Rules, Form C-38 and Information Bulletins # 9 & 20, all of which are effective on March 1, 2009 are now available through the usual links on this page.

PLEASE TAKE NOTICE that effective March 1st the identification of individuals in dispute in card-based certifications in the construction industry will be processed by the Board as reflected in changes to Information Bulletin # 9 as follows:

Card-based: s. 128.1

Where there is a dispute about the employees listed (or not listed) on Schedule A, the union is usually directed to deliver to the employer and file with the Board its challenges (including any additions) to Schedule A no later than five (5) days from the date of the Board's decision directing a Regional Certification Meeting. The employer is to deliver to the union and file with the Board its position in reply to each of the union's challenges (including any proposed additions) within ten (10) days of that decision. Once the union has responded to Schedule A, neither party will be permitted to add to, or delete from, the list without agreement of the parties or leave of the Board. A Regional Certification Meeting will follow.


PLEASE TAKE NOTICE that further to the Board’s decision in Kidd Mechanical Inc (posted in Recent Decisions of Interest), Information Bulletin #7 [Termination of Bargaining Rights in the Construction Industry] and corresponding Forms B-62 [Confirmation of Filing] and C-34 [Notice to Union of Application for Termination] have been revised to reflect the obligation on the trade union named as the respondent to provide notice of the application for termination to the Employee Bargaining Agency and the affiliated bargaining agents.

Access to OLRB Decisions

The Board is pleased to announce that in partnership with CanLII, decisions published in the OLRB Reports from 1977 forward are being posted on this free national database (www.canlii.org). Once the posting is complete, the Board plans to develop a searchable database of its “Scope Notes” that will link directly to the full text of decisions on CanLII. We expect the project to be completed by the end of 2010.

ESA Amendments

Amendments to the Employment Standards Act, 2000 (Bill 139) come into force on November 1, 2009. These amendments spell out the rights of “assignment employees” and obligations of temporary help agencies and clients of these agencies to “assignment employees.” Appeals of rulings by employment standards officers relating to temporary help agencies and their clients may be filed with the Board. Form A-103 and Information Bulletin No. 24 have been amended to address these changes.
Policy on Openness and Privacy

The Ontario Labour Relations Board is an independent quasi-judicial tribunal which conducts mediation and adjudication proceedings under a variety of labour-related statutes, including the Labour Relations Act, 1995, the Employment Standards Act, 2000 and the Occupational Health and Safety Act. This document outlines the Board’s policy on the openness of its processes and describes how the Board handles issues relating to privacy rights. More...


The fact-finder's report in the negotiations between OPSEU representing the support staff of the Colleges of Applied Arts and Technology and the College Compensation and Appointments Council under the Colleges Collective Bargaining Act becomes public as of July 21, 2008.


The Board regards a consistent and predictable approach to the scheduling of urgent and time-sensitive cases as not only assisting the parties but also as producing a more timely and expeditious resolution of such cases. In order to achieve this objective, the Board has adopted the following approach to the scheduling of certain types of applications,,....more


As many of you will know: over the last five years, the Board has absorbed an unprecedented volume of legislative and organizational change, which has completely transformed both what we do and how we do it. Moreover,....more

Caution and Disclaimer

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Ontario Labour Relations Board
505 University Avenue, 2nd Floor
Toronto, Ontario M5G 2P1
(416) 326-7500