The Board is located at 505 University Avenue in downtown Toronto, just north of Dundas Street, on the east side of University Avenue. For attendance at any Board meeting or hearing and for the delivery of any document, please take the elevators to the second floor. Monitors mounted in lobby of the 2nd floor will direct you to your meeting or hearing, or you may seek direction from the receptionist on the floor.
The closest subway stop is St. Patrick station on the University line. Information about Toronto Transit Commission routes and maps is available at www.ttc.ca. The Board does not provide any parking for those attending meetings or hearings. Should you choose to drive to the Board private parking garages are available in the area.
Mailing Address:
The Registrar
Ontario Labour Relations Board
505 University Avenue - 2nd Floor
Toronto, ON
M5G 2P1
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Client Services
For general information about the Board and its services; case status, OLRB practices and procedures, obligations under the Board’s Rules etc.
With COVID restrictions, the OLRB's Client Service Representatives can be reached directly as follows:
Client Services Coordinator
Normand Roy - (416) 326-7474
cell - (416) 268-1748
Client Services Representatives
Marquita - (437) 331-7548
Felecia - (437) 788-1368
Local: 416-326-7500
Toll-free: 1-877-339-3335
Hearing Impaired (TTY): 416-212-7036
Hours of Operation: 8:30am -5:00pm
Office of Director Registrar
All questions/issues relating to all of the Board’s processes, Rules, hearings, scheduling, mediation meetings, votes, administrative practices, media inquiries, case and decision status
Director and Registrar
Catherine Gilbert – (416) 326-7500
Deputy Registrar
Ursula Boylan - (416) 347-2884
Executive Assistant:
Rosa Strano – (416) 432-8751
Case Processing
For questions regarding general file processing:
Manager
Michele Duncan – (416) 721-6216
Assistant Managers
Rosalia Abogado - (416) 917-6731
Erin Buchanan – (416) 902-7259
Mediation Services
For questions regarding: Mediation appointments/assignments, settlement/mediation meetings, votes and vote issues, mediation requests
Manager of Mediation Services
Travis Kearns – (647) 236-7574
Assistant Manager of Mediation Services
Paul Bozzo – (647) 966-0759
Vote-Coordinator
Natalie Abrahamse - (437) 522-5462
Board Solicitors' Office
For questions regarding: Application and interpretation of Rules of Procedure and practice before the OLRB; requests for subpoenas; interpretation of OLRB forms; media inquiries; case specific inquiries; judicial reviews; OLRB publications and "due diligence" searches (re sale of a business etc.).
Board Solicitors
Aaron Hart – (416) 326-7450
Andrea Bowker - (416) 326-7533
Library Services
OLRB Librarian
For questions/requests regarding copies of certificates, OLRB decisions and for general research and reference, contact the Ontario Workplace Tribunals Library Reference Desk at 416-314-3700.
For more information visit us at www.owtlibrary.on.ca.
Other MLITSD Services
Arbitration Awards - (416) 326-1300
Copies of Collective Agreements – (416) 326-1260
Employment Standards general help line – (416) 326-7160; Toll-free 1-800-531-5551
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